Do firms know when enough is enough with email marketing?

Marketing Direct 26-Jul-07

Overuse, misuse, abuse: they are all rife in the email marketing world. But email works - ROI figures from our clients and the DMA are becoming ever more impressive, and prove that some consumers respond extremely positively to the medium.

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Louise Holah, CRM manager, Eurostar

Louise Holah, CRM manager, Eurostar

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