PROFILE: Changing channels - Polly Cochrane, Managing director of marketing, Channel 4
Channel 4's top marketer, Polly Cochrane, is clearly a natural born
juggler.
In her roles as managing director of marketing and commercial
development, mother of nine-month-old Finley, and now managing director
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of C4's new creative shop, she has got it down to a fine art.
This in itself should be more than enough to deal with, but Cochrane and
her colleagues are now weathering the latest media storm. First there
was the shock resignation of chief executive Michael Jackson. Then there
was the controversial screening of Brass Eye that led to denouncements
from many quarters, including culture secretary Tessa Jowell.
Cochrane appears unfazed by it all. Of the coverage on Brass Eye she
says: "I think the programme was making a serious point about media
hysteria around the issue (of paedophilia) and to a certain extent the
hysteria that's followed the broadcast has justified doing it."
Jackson's departure surprised her and she says an air of uncertainty
pervades C4's Horseferry Road headquarters. "None of us knows who is
going to take over and things could change quite dramatically. Then
again, they may not change at all," she says. But Cochrane appears to
thrive on change and admits to suffering from itchy feet every two years
or so if there are not enough new challenges to get her teeth into.
Her career to date is a roll-call of some of the most glamorous brands
in media: Conde Nast, where she was hired by the legendary Tina Brown
for marketing and PR for Vanity Fair; The Guardian and Observer, where
she was involved in the redesigns of The Observer; and Channel 5, where
she was part of the launch team behind its 'Give me Five' strategy.
She describes C5's launch as one of her career high points. "I remember
coming away from the meeting when Wolff Olins presented the work (for
the launch) and the hair on the back of my neck was literally standing
up. I thought that what had seemed like an impossible task, this launch
of a channel where we didn't have any of the programmes, suddenly was
do-able."
Cochrane's desire for fresh projects goes some way to explaining why, on
return from maternity leave, instead of gently easing herself back into
working life like ordinary mortals, she had a conversation with C4
director of strategy and development David Brook about the new
directions her career at C4 could take. Cochrane explains: "I prefer to
be busy, I'm one of these people who works faster the busier I am."
Following the talks, Cochrane was promoted to managing director of
marketing and commercial development, adding responsibility for C4's
commercial brand extensions, including videos and CDs to her existing
remit for on- and off-air marketing. The division develops products
purely based on programmes, but Cochrane is considering extending this
to develop commercial products from C4's expertise in areas such as
film, racing and sport. Examples include a FilmFour Guide to the top 500
films, or a Channel 4 events division, although she stresses these are
still just ideas.
On top of managing a business with a £10m turnover, Cochrane has
been handed the task of launching 4creative, the channel's in-house
creative resource, to external clients. Cochrane says the aim of the
division is to offer clients the type of marketing activity that falls
outside traditional advertising.
It has already beaten ad agencies on pitches. Successes include work for
BT Cellnet's sponsorship of Big Brother, and creative for launching
attheraces, formally known as Go Racing, the consortium consisting of
Channel 4, BSkyB and Arena Leisure. The consortium has secured the
agreement of 49 of the UK's 59 racecourses to handle the sport's media
rights for the next ten years.
Much has been made of the working relationship between Cochrane and
Brook, who hired her at The Guardian after she wrote in asking for a
job, then at C5 and again at C4. Cochrane says she enjoys working for
people like Brook, Jackson and Brown who are innovative and
inspirational. "I need to work with people who have the guts to follow
their instincts because it gives me the confidence to focus on my own
vision."
If this sounds precious, this isn't how Cochrane comes across; instead
she seems disarmingly frank, and down to earth. One source claims the
partnership between Cochrane and Brook is a lot more equal than is
sometimes portrayed. "Polly takes care of a lot of the doing, which
allows David to have the big ideas, but she has absolutely been his
rock."
Sally Osman, the BBC's head of communications, who worked with Cochrane
at C5, says: "Polly's a creative being who combines clarity of thought
and attention to detail with the ability to see the bigger picture. She
wins people's confidence quickly and is inclusive, but she doesn't
suffer fools."
For her part Cochrane admits that she's enjoying her job and has no
plans to move on. "There seem to be so many fertile areas to develop.
For the first time in my career it is quite hard to imagine when I'm
going to feel I have run out of things to do at C4."
BIOGRAPHY
1993-1996
Product manager, The Observer, to development manager, The Guardian and
Observer
1996-1998
Marketing manager to head of advertising and promotions, Channel 5
1998-present
Controller of marketing to managing director marketing and commercial
development; managing director 4creative, Channel 4
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