Media Forum: Is media ready for mobile?

by Alasdair Reid, Campaign 23-May-08

Are mainstream media shops geared up for mobile ads?

The world has gone mobile. Again. A couple of years ago, industry
fervour rose to a crescendo as conference after marketing conference
proclaimed that the age of mobile media and marketing had finally

dawned. The reality, though, proved rather prosaic. The technology

wasn't ready; media owners weren't ready; the marketing community
realised it was easier to talk than to do. So mobile became the dog that
didn't (or wouldn't) bark and the digital hype pursued other themes,
notably social networking.

But with social networking already well established, it might just be
the turn of mobile to take up the running once more. Indeed, in the past
couple of weeks, there's been a mini flurry of activity. Take Blyk. This
free (for users, at any rate) mobile phone network, funded entirely by
advertising, announced it had hit its UK year one subscriber target -
100,000 customers - after just seven months in business.

And Virgin Mobile US launched a "fund my phone" application on Facebook,
whereby customers earn credits by watching advertising. This could have
significant implications for the UK market, too - it was revealed last
week in a survey from Nielsen Mobile that 500,000 UK users access social
networking sites via their mobiles.

Richard Eyre, the chairman of the Internet Advertising Bureau and GCap
Media, is also to become the chairman of Rapid Mobile Media, a mobile
advertising and application platform company. And Monkey Communications
launched Yodel, which claims to be the UK's first agency dedicated to
planning and buying advertising and search campaigns in the mobile
internet space. Its launch manifesto implies mainstream media agencies
are not up to speed in this sector.

Mick Rigby, a managing partner at Monkey, will become Yodel's chairman.
He explains: "For an operator to be effective in mobile media, there is
a real need to be in the market every day. Only by planning and buying
campaigns can you acquire the awareness of every opportunity and a
precise feel for the right costs. The business is changing, with new
developments almost every day, so it's difficult to dip in and out and
know exactly what you should be paying. We're ahead of the game in that
respect."

Does the new agency have a point? Claire Valoti, the interaction
director at MindShare, doesn't think so. She counters that mobile
specialists struggle to deliver scale and have little appreciation of
how mobile can be integrated - and deliver value - within broader
communications strategies: "The smaller specialist mobile agencies may
argue that they know more of the ins and outs of the sector, but having
a clearer sense of the big picture, as mainstream agencies do, can be
more important. We're better placed to measure mobile in comparison with
other media."

Yet, Jeremy Copp, the chief executive of Rapid Mobile Media, argues it's
possible to see both sides of this argument. He says: "We're talking
about a personal device - an advertising medium that people have on them
the whole time and that they use to store their personal data. So
advertising can be highly contextualised, personalised and unmissable.
It's also a device that can be used to invite an immediate response. I
think it's a challenge for mainstream agencies to understand the full
implications - and we see it as our role to help them, especially as
this is a medium that's moving incredibly quickly."

But Joy Whitehead, the communications director at Zed Media and a member
of the IPA Mobile Committee, argues that any significant media agency
worth its salt has been on this case for years. She concludes: "We're
talking about mobile with every single one of our clients. From a client
point of view, perhaps it's true that they were put off a bit by all the
hype there was a couple of years ago - their instinct might be to wait
and see what other people are doing. On the other hand, we encourage
them to be first in, to be the market leader - because if you do that,
it's possible to achieve real cut-through."

NO - Mick Rigby, chairman, Yodel

"It took the big agencies four or five years to commit to digital, and
mobile has yet to reach the critical mass to make it commercially viable
for them. They're too cumbersome to seize the opportunities."

YES - Claire Valoti, interaction director, MindShare

"Specialists find it challenging to deliver scale to mobile and to
integrate it within a broader strategy. Mainstream media agencies are
better placed to identify where mobile can genuinely add value."

MAYBE - Jeremy Copp, chief executive, Rapid Mobile Media

"Mainstream media agencies are beginning to understand what mobile may
be able to offer, but they're not fully aware of its whole potential in
terms of what it can deliver to advertisers."

We seek to help them get to grips with that in ways that fit within the
existing value chain."

YES - Joy Whitehead, communications director, Zed Media

"The truth is that any agency worth its salt has been looking at this
for years. We're now at the stage where people are accelerating their
mobile expertise and we're in an interesting phase where there are new
advertising formats such as video pre-rolls coming along."

- Got a view? E-mail us at campaign@haymarket.com.

Comments

Simon Liss

Simon Liss - 27/05/2008

At We Love Mobile we've been buying mobile media for clients for over a year, so Yodel is by no means the first specialist agency in this sector. Buying mobile media effectively is not just about getting the best price, its about understanding the whole user journey and ensuring the experience is as seamless and as integrated as possible. Traditional digital planners and strategists, big or small, might be able to buy the media - but will they understand the unique properties of the channel and the many barriers to overcome before mobile consumes can positively engage with brands via their handsets? Buying and planning the actual mobile ad space is just one piece of the puzzle. Where that advertising goes, what it achieves and how that can effect a brand's business objectives are quite different. I agree that integration and an appreciation of the wider advertising and marketing mix is essential, but a technical knowledge of how mobile actually works is also key. Sending banner ads to a network operator or large network and hoping for the best is not good enough. To run a successful campaign you also need to think about your destination site and call to action and for that you need mobile copywriters, designers, developers and technical experts as well as considerable mobile user experience knowledge. Luckily, we have all that in house, and that's why we consistently delight our clients. Simon Liss - MD - We Love Mobile http://www.welovemobile.co.uk/media

 
 
 

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