Philips faces challenge of marketing sex toys to the British

by Gemma Charles, Marketing 23-Sep-08, 08:30

LONDON - Philips, the consumer electronics company, is moving into uncharted territory with its launch of a set of upmarket sex toys.

The brand, better known for electrical goods including razors, radios and TVs, has added what it calls Intimate Massagers to its range.

The line represents a radical departure for the Dutch company, which positions itself with the rather straight-laced strapline 'Sense and simplicity'.

The launch also throws a spotlight on the tricky issue of marketing such products to a British public, which, while broad-minded in some respects, is still not as relaxed as continental Europeans when it comes to the public discussion of the details of sex. When Philips' ad campaign breaks later this month, it will take an educational approach rather than using sexual imagery or relying on humour.

Philips bills the set of three massagers as the first non-penetrative stimulators, with the unique selling point that they are 'designed to please both partners'. The result of two years of research into what couples in a committed relationship want from their sex lives, the products went on sale last week in Boots, Selfridges and Amazon.co.uk. Prices start at £79.99.

Philips has gone out of its way to distance itself from existing products in the market. Unlike the notorious Rampant Rabbit vibrator, which achieved international fame after featuring in 'Sex and The City', the Philips line, which resemble large pebbles, is not just for women. As well as a female-focused product, there is also one for men, while the third in the range, the 'warm massager', is shaped for use by both sexes.

A Philips spokesman said: 'The research shows that a third of people in the UK are open to experimenting, but don't like the phallic products on the market and don't like the places where they are sold.' By selling its massagers through mainstream retailers, Philips hopes to attract couples aged 35 upwards.

A press campaign created by DDB London for quality glossies including Vogue and Tatler, as well as colour weekend supplements, will run at the end of the month; Tribal DDB has created a complementary microsite. The advertising campaign will be largely educational, explaining in a sensible rather than saucy tone how the products work and how they can help.

Ann Summers, which sells 1.2m sex toys a year though its 130 outlets, website and parties, does not view the new competitor as a threat. A spokeswoman for the self-styled 'seductive lifestyle retailer', says: 'They are targeting 35- to 55-year olds, while our target market is 18-45.' She is not surprised by the launch, because, she says, the couples market is an area of growth for sex toys. 'It's good to see that this is being picked up in a mainstream way,' the spokeswoman adds, reasoning that it could have the effect of making consumers feel less embarrassed about buying sex aids.

The transition of sex toy sales into mainstream retail channels has not been without its bumps. Durex launched its Play range of sex toys such as vibrators and vibrating penis rings in 2004. Annual sales have grown quickly to £32.2m, according to parent company SSL's 2008 annual report.  Sales of the products rocketed in 2005 after the range got distribution in 230 Superdrug stores, but it hasn't had it so easy with other retailers. In October 2004, SSL was in talks with Boots to stock the Durex Play range, but the Financial Times broke the news of the discussions, and, following a negative press response and criticism from customers and employees, Boots' chief executive axed the plans. Today, Boots - and a number of supermarkets - stocks Durex's vibrating penis rings alongside condoms, but does not offer full-size vibrators for women.

Philips is waiting to see how the Intimate Massagers do in the UK before a wider rollout - presumably because, if they can sell them to repressed Brits, then it can be more confident of their prospects elsewhere.

 

 

Comments

Richard Longhurst

Richard Longhurst - 23/09/2008

Philips is totally wrong to say its products are the first non-pentrative three. LoveHoney.co.uk sells a huge range of massagers - the Durex products you mention, plus massagers from Natural Contours, Lelo, B3 and many more. All are female friendly, non-phallic and beautifully designed and packaged. And - shame on you! - the Rampant Rabbit most certainly wasn't featured in Sex And The City. "Rampant Rabbit" is a brand name that belongs to Ann Summers - it's not a generic name for a "rabbit vibrator". It was the Vibratex Rabbit Habit that turned Charlotte into a recluse. Here's the proof: http://www.lovehoney.co.uk/sex-toys/blog/2006/09/30/sex-city-rabbit-vibrator/

 
 
 
Gemma Charles

Gemma Charles - 23/09/2008

Sorry Richard, what can I say? I've lived a sheltered life and am not very familiar with this market. Sales of the Ann Summers product did go up though as a result of the SATC storyline.

 
 
 
Sarah Brooks

Sarah Brooks - 23/09/2008

Actually the first range of intimate massagers \(rather than the jumping rabbit style) launched in UK was Emotional Bliss, before Durex and Philips.

 
 
 
Richard Longhurst

Richard Longhurst - 24/09/2008

:-) No apology need Gemma! Happy to be at your disposal should you ever need more info on the market. Yes, Emotional Bliss have been leaders in the \(ahem) non-phallic space. I think Philips's main claim is that its selling a his-and-hers vibes as a single product. I find it a weird pitch though: "Not the sort of person that buys sex toys? These are the sex toys - sorry, massagers - for you!"

 
 
 
joe woollen

joe woollen - 24/09/2008

Richard and Gemma - I'm sure BR has a dating site for this kind of flirting ;-) Big step for one of the safest brands on the market - Good luck and respect for trying to evolve despite our sensitive culture. The biggest part of the campaign though should be the organic / natural activity about this online and I'm keen to hear what DDB intend doing about listening and or acting in this sphere.

 
 
 
Pippa Talbot

Pippa Talbot - 24/09/2008

Finally....... Durex followed by Philips have both recognised the new potential market focusing on high quality products targeted toward the 35+ female / couples market. Unfortunately for both companies they follow the British company Emotional Bliss who over the past 5 years working with the British Psychosexual therapists have developed the original Intimate Massagers. Well done Emotional Bliss for being the original pioneers.

 
 
 
Jason Lonsdale

Jason Lonsdale - 29/10/2008

Nice work DDB -tasteful, stylish... and rather like a Playboy cover wrap from earlier this year: http://memehuffer.typepad.com/meme_huffer/2008/10/seperated-at-birth-corner.html

 
 
 

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