Agencies slam branding of $700bn bailout plan

by Staff, Brand Republic 02-Oct-08, 09:10

NEW YORK - The rejection of the US government's $700bn plan to solve the financial crisis was down to a "failure of branding" in the way it was sold to the American people, according to the leaders of US ad agencies.

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The plan was voted out on Monday by the House of Representatives amid widespread public anger that it was saving the skins of the Wall Street firms who had caused the financial crisis in the first place.

The rejection triggered a dive in stockmarkets around the world and shocked the Bush administration, which is now trying to get an compromise version of the bill approved. It went through the Senate yesterday, but still has to be approved by the House on Friday to be approved by congress.

Andrew Bennett, CEO of Euro RSCG, and Mary Perhach, global chief communications officer of Euro RSCG Worldwide, argue that no-one has taken the time to simplify the issue for the American people and that there was a branding failure to position the bailout as the solution most of the public wants.

Euro RSCG's view is backed by other advertising industry leaders including Bruce Haynes, managing partner of the National Media Group, an integrated marketing agency.

They claim that the word "bailout" connotates failure and "Americans hate failure -- unless there is the promise of a second act where the hero finds redemption".

"If it had been called a "rescue" from the beginning it would have been seen as heroic because it is a redemptive act, restoring things to their rightful order."

They added that Americans would more likely stay glued to their television screens to witness an act of heroism, such as a firefighter lifting a fallen young girl up from a deep hole or a pilot safely landing a disabled aeroplane, because they feel that they are part of these acts, sharing in their glory.

Others have also criticised the way the administration floated the plan, including USC marketing professor Lars Perner, who told the LA Times: "The first step should have been to show outrage over the gross irregularities of financial institutions. That might have tipped the scales more in favour of the plan."

In a commentary Euro RSCG and NMG claimed: "Lessons for marketing beyond politics are abundant in the failure of the bailout. Consumers and voters find real value in making 'heroic' statements about themselves, and are eager to find ways to express their heroism not only in their political choices, but in their everyday product choices too.

"From hybrid cars to free trade coffee, consumers are sending a message that they aren't just buying products, they are "voting" for the products that advance their world view."

 

Comments

James Amoroso

James Amoroso - 02/10/2008

Failure of communication, rather. No brands here, as far as I can see, especially not the banking ones... ;-) ...but a very valid point as regards the perception of 'the man in the street'. The problem here is that the Senate itself doesn't understand the issues. Just look at the now infamous Sarah Palin CBS interview: http://www.youtube.com/watch?v=73Yx-RhHb4g. If they had a grasp of the issues, then the bailout/rescue would have gone through, no problem. Ironic, too, that it was the Republicans who vetoed the deal... and doubly so that McCain blamed the Democrats! But that's another story. As for this story, it's a sad day indeed when one has to resort to neatly packaged communication for, supposedly, 'the men in the know'...

 
 
 
Ed Kemp

Ed Kemp - 02/10/2008

Not sure it's really got anything to do with branding. The American public simply doesn't wasn't to pay for the mistakes of Wall Street. With that and the election in mind they threw it out to show that they also disapproved... but \(in my view) fully in the knowledge that they'd pass it in a couple of days anyway.

 
 
 
Gemma Charles

Gemma Charles - 02/10/2008

I think there is an inherent flaw at the heart of this story. Namely that Bush never 'branded' this a 'bailout plan'. In fact he actually called it a 'rescue plan'. If you can be bothered have a look at the transcript below. http://www.iht.com/articles/2008/09/25/business/24textbush.php?page=1 But given that 'bailout' is more truthful and a far more sexy term than 'rescue' that is naturally what the papers have gone with and who can blame them. Interesting story, nonetheless but more to do with media management and internal White House communications than branding, I think.

 
 
 
Levitates

Levitates - 02/10/2008

Seems to me that not calling things what they really are has got us into this mess in the first place. The silver lining to this cloud is that the Republicans will be crushed in November.

 
 
 

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