Survey reveals online shoppers' pet peeves

by Joanne Payne, Brand Republic 16-Jan-07, 12:25

In a poll carried out by Webcredible, 36% of internet shoppers, possibly as many as 16m, have voted hidden charges as the thing most likely to make them abandon an online purchase.

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Online: survey reveals shoppers' dislikes

Online: survey reveals shoppers' dislikes

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