Additional Information


Royl Mail to reveal a string of quality failures

LONDON – Royal Mail is poised to admit it has missed all its quality targets, including those for next day delivery and first class post.

Share this article

Next week the company will announce it failed to meet any of its 15 service quality targets for the first quarter of the financial year.

It is understood that the company's ability to deliver first class post the next day fell to just 88.2% from April to June. This represents a drop from the 2003-2004 rate of 90.1% and is far short of Royal Mail's target of 92.5%.

Royal Mail launched a promotion to consumer publishers earlier this month, offering a 25% discount in an attempt to help weekly magazines boost their marketing activity and sales.

If you have an opinion on this or any other issue raised on Brand Republic, join the debate in the Forum here.

Before commenting please read our rules for commenting on articles.

If you see a comment you find offensive, you can flag it as inappropriate. In the top right-hand corner of an individual comment, you will see 'flag as inappropriate'. Clicking this prompts us to review the comment. For further information see our rules for commenting on articles.

comments powered by Disqus

Additional Information

Latest jobs Jobs web feed

Back to top ^