Royl Mail to reveal a string of quality failures
LONDON – Royal Mail is poised to admit it has missed all its quality targets, including those for next day delivery and first class post.
Next week the company will announce it failed to meet any of its 15 service quality targets for the first quarter of the financial year.
It is understood that the company's ability to deliver first class post the next day fell to just 88.2% from April to June. This represents a drop from the 2003-2004 rate of 90.1% and is far short of Royal Mail's target of 92.5%.
Royal Mail launched a promotion to consumer publishers earlier this month, offering a 25% discount in an attempt to help weekly magazines boost their marketing activity and sales.
If you have an opinion on this or any other issue raised on Brand Republic, join the debate in the Forum here.
Latest jobs Jobs web feed
- Shopper Insights Manager PepsiCo negotiable, Theale
- Senior Account Manager Ice (London) Ltd Competitive Salary dependent on experience, Windsor, Berkshire
- Data Journalist PRISM Highly Competitive, London
- CMI Director Ball & Hoolahan £95,000 + Car/Car Allowance , London (Central), London (Greater)
- Market Insight & Analysis Manager - 4 month contract Tarsh Lazare Marketing Recruitment c.£50K-£65K pro rata or Day Rate, London (Greater)
- Freelance SEO Consultant Major Players £200 - £250 per day, London