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ESA awarded Castrol's point-of-sale task at Halfords

LONDON - Retail and trade market research company ESA has been appointed by Castrol, the car and bike lubricant, to conduct point-of-sale and promotions research in 100 Halfords stores across the UK.

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ESA researchers will visit 100 Halfords stores and carry out an audit of Castrol's in-store displays as well as interviewing store managers or supervisors to gain insight into the effectiveness of point-of-sale material.

The research will be used by Castrol to establish the effectiveness of displays in up-selling to other Castrol products and to inform future decisions on in-store marketing.

Jeff Choularton, research manger at Castrol, said: "It is important for us to understand not only that our point-of-sale and promotional material is in place, but also the effect it is having on customer purchase decisions. As the leading retail research specialist, ESA has the presence and know-how to execute such a project with minimum fuss and maximum efficiency."

Established in 1979, ESA is an independent market research company specialising in retail and trade with clients including major supermarkets and leisure operators.

In 2003, ESA was the fastest growing of the top 25 market research agencies in the UK, with its £6m turnover representing a 35% increase on the previous year.

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