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Institutionalization (I-19) of usability is a must if you want to move your organization beyond an ad-hoc user-centered design approach to a sustained and managed user experience (UX) practice. Make the real competitive difference. Make UX intelligence and practice a key part of your strategic business decisions.

Benefits
› Understand the global shift to industrial strength UX.
› Help lead your UX practice to higher levels of maturity.
› Understand the difference between doing piecemeal and mature UX work.
› Build a roadmap to success.
› Gain the knowledge to introduce methods and tools for an institutionalized approach to usability.
› Understand the organizational issues that are core to a sustainable UX operation.

Who Should Attend
This course is recommended for UX staff, especially those who are striving to improve the maturity of their operation. It is also useful for executives and managers who would like context for management and enhancement of a UX team.

Course Length: two days, 9:00 to 4:30 each day, 1 hour lunch break

For course details and to register online, please see www.humanfactors.com/training
Venue: MWB Cannon Street London Dates: 19th -20th September 2012 Organiser: Human Factors International Telephone: +44 (0) 207 290 3437
Email: tomasz.kuskowski@humanfactors.com
Web: www.humanfactors.com/training

Address:
MWB Centre
60 Cannon Street, London, EC4N 6JP
http://www.humanfactors.com/training/scheduleEurope.asp?courseid=7#dates