The Living Brand Champions Conference

Tue 1 Dec 2009
9:00 AM to 5:00 PM
Intercontinental Park Lane

Transforming your frontline teams into Living Brand Champions

Creating the magic of customer advocacy through service excellence delivery

From contact centres to face-to-face customer service, this unique conference experience brings together senior executives from cross industries to network, learn and share best practice on developing frontline Brand Champions.

Visit livingbrand.co.uk to view full programme and booking information. Hear from organisations that have succeded in utilising their frontline teams to create customer advocacy such as TimeWarner, Intercontinental Hotels, O2, Aviva, ASDA, Bupa, Merlin Entretainment and the Institute of Customer Service.

Event Details

Date:	Tue 1 Dec 2009
Time:	9:00 AM to 5:00 PM
Venue:	Intercontinental Park Lane
Address:	One Hamilton Place, Park Lane London United Kingdom W1J 7QY
Location:	view map