Head of Mail Order and Ecommerce Worldwide

Competitive Salary
09 Oct 2012
23 Nov 2012
Emma Weaver
Business Type
In-house / Client-side
B2B, Luxury, Retail
Contract Type
Full Time

Head of Mail Order and Ecommerce Worldwide


Competitive Salary

David Austin Roses are a highly successful SME with a market leading range of products.

As a result of restructuring to take advantage the continuing growth a new position has been created as the head of our most successful division mail order and ecommerce. Your task is to review every aspect of the business – challenge some well established best practice with the aim of taking the business to the next level. With full responsibility for the P&L this is a role for a real all rounder who treats every part of the business with the same level of importance. 

Your task is to improve operations at every level. Ultimately marketing and communications are the main the drivers of the business. With a strong position in the UK we are looking to grow sales from comparatively low levels in the US, Japan and key markets in Europe. We retain the long term vision of a family businesses with the ambition to apply best practice from well run larger companies. This is a fantastic opportunity to work in a great location with a great product and a great team of people. You will be empowered to take the business forward giving you a real opportunity to make a considerable contribution.  

The candidate

• A natural leader and communicator

• Have great attention to detail, be analytical with a desire to be fullyinvolved/hands on

• Prioritise, be efficient, productive and make things happen • Have a desire to give excellent customer service

• Have an intimate knowledge of marketing

• Have experience in operations, mail order and ecommerce 

• Have a creative entrepreneurial spirit

• Worked with luxury or market leading premium level companies  


The role is based in Shropshire with offices in the US and Japan. You will report to the group managing director David J.C. Austin.  


To apply, please click the "Apply now" button.