Head of Travel Products

City Of London
£80000 to £120000 per annum
18 Dec 2012
15 Jan 2013
Matthew Molgaard
Business Type
In-house / Client-side
Contract Type
Full Time
My client, a global provider of loyalty services to the travel and business services sector, is looking to hire an experienced marketer to head up the Travel Products division.

The role requires full ownership of the travel product portfolio, delivering to board-level the strategic product vision for all operational and product development activities. The role will be both highly visible and strategically important to the Group which has a heritage in travel membership products.

Reporting into the Group Marketing Director, The Head of Travel Products will perform the following key functions;

- Responsible for the Travel Products Profit & Loss accounts
- Understand and develop credible business cases for both client and product propositions
- Identify and escalate to management underperforming and cost ineffective products/clients
- Define sales qualification and support sales process
- Formulate with sales & marketing the go-to market messaging and materials for B2B and B2C channels
- Formulate product strategy and plan to evolve the development with research and marketing
- Develop new propositions with key business stakeholders and specific contributing businesses - partnerships, technology and service operations
- Communicate and present propositions
- Work closely with project management to execute product development
- Regularly review opportunities to introduce new distribution channels and new technology to improve products, profitability and the customer`s experience
- Evaluate product performance and the influence external partners can deliver to improve product performance and efficiency
- Escalation point for all operational issues

Knowledge, Skills and Experience required;

- An in-depth understanding of the travel (and traveller) experience. Either professionally or personally.
- Several years product marketing or product management but with specific experience in go-to-market strategies
- Commercially astute - comfortable with setting pricing, budgets and working with finance to owning a P&L
- Development of internationalised/global products both brand-led and white-labelled
- Strong experience in technology platforms, particularly Smartphone and tablet delivery and their influence on travel technology
- Experience with online distribution/sales of travel products

Soft Skills
- Excellent interpersonal, oral and written communication skills
- Excellent presentation skills
- High level of numeracy and commercial awareness
- Highly organised and self-disciplined approach to working
- Ability to work on own initiative or as part of a team

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