Project Implementation Manager

North West England
£25000 - £30000 per annum
11 Jan 2013
08 Feb 2013
LM - Dig-002
Leon Milns
Business Type
Contract Type
Full Time
Project Implementation Manager

Our client is a leading player in the Digital scene in the UK and they are looking to recruit a high calibre player who will be responsible for managing content updates, service requests and implementations of projects on to client websites.

Principal Accountabilities

*Planning and co-ordinating rollout and schedules with internal staff, 3rd party agencies and clients in marketing departments and their agencies
*First point of contact by telephone and email for marketing departments and their agencies to report issues or request for changes
*Resourcing for work to be performed
*Collating and sourcing content and 3rd party deliveries for websites
*Reporting to Service Manager on status, issues and deadlines
*Providing reports to client, their stakeholders and their clients
*Responsible for the internal administration of the project, including all management reporting
*Creating and owning process and user documents in line with client expectations

Competencies/ Experience Required

*Working knowledge of Microsoft Excel, Word, Powerpoint and Project.
*Organised with proven ability to co-ordinate multiple work streams
*Proven understanding of website technologies e.g. Flash, Content Management Systems
*Ability to learn the use of systems quickly such as database administration and content management systems
*Customer services background
*Excellent communication skills - written, telephone and face to face
*Planning skills including client management and expectation management
*Proven ability to work in a changeable, fast moving and pressured environment
*Experience of proactive client contact as well as reactive must be demonstrated