E-Commerce Payment & Fraud Manager
We are working on behalf of a leading consumer business, with a number of distinctive brands known all over the world. Due to continued success and on-going expansion, they are seeking to further build their Digital team, with the recruitment of an Online Payment & Fraud Manager to be based in the Middle East.
In this role you will own and manage end-to-end payment pipeline throughout the customer journey online. You will build strong relationships with key internal functions, including the eCommerce operations and customer service teams, logistics, finance, loss prevention and the 3rd party payment gateway service provider (CyberSource). You will shape the development and implementation of "Best Practice" in respect of online payment services in order to achieve consistently high levels of customer satisfaction, maximize profit and minimize risk by implementing robust anti-fraud measures.
You will be an analytically strong Fraud Manager with experience ideally gained in the retail sector or any other B2C multi-channel market. You will have managed payment & fraud solutions for global markets and have a demonstrable track record of maximizing revenue and managing fraud issues as well as experience of managing fraud payments. You will also have proven leadership, influencing, stakeholder management and numerical skills and ideally have a working knowledge of Cybersource.
Position: Online Payment & Fraud Manager
Salary: £40-50k + exceptional benefits package - TAX FREE
Location: Middle East
Contact: Charlie Allen
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