Junior Account Executive

Euston, London
06 Feb 2013
06 Mar 2013
JAE Portas
Business Type
B2B, Retail
Contract Type
Full Time

As a Junior Account Executive, reporting to the Account Manager, you will support the efficient and effective running of the Client Services team.

Key Responsibilities:

Account Administration

  • Act as day to day contact with relevant clients efficiently responding to all queries and escalating to the Account Manager as necessary.
  • Support the Account Manager in the collation and delivery of all account documentation e.g. agendas, work in progress, critical paths, activity planners.
  • Proactively plan personal workload to ensure deadlines are met and work is effectively prioritised.
  • Follow all Portas workflow processes and ensure that all account documentation is accurately maintained and filed for future use.


    Client Relationships

  • Develop meaningful and effective relationships with junior level client teams and liaise with them as appropriate to gather necessary information and deliver projects.
  • Support with client services team to deliver maximum return on investment for all clients through effective communication and efficient work processes.
  • Attend and participate in strategy brainstorms.
  • Have an in depth knowledge of all clients and brands using this insight to make contributions to internal meeting s and during communications with clients.


    Creative Planning

  • Support the AM in planning creative resource to ensure that client expectations are met in terms of response to brief and timescale.
  • Ensure that work is accurately briefed into the creative team, escalating any issues should they arise.
  • Ensure the team have visibility of an up to date white board schedule for the coming week.


    Event Management

  • Assist the AM on the project management of events & press days, ensure that events are delivered to timescale, budget and meet client expectations.
  • Assist with pre and post production, including but not limited to; event set up & take down, props, design & VM, relevant administration.
  • Work at events to provide general assistance and support.

    People Management

  • Support the Client Services interns on a daily basis giving task lists and helping them to prioritise their workload.
  • Demonstrate and support the Portas values through personal behaviours.
  • Work across the business to reflect the integrated nature of the agency and ensure all work is collaborative.


    Key Skills:

  • Flexible and able to deliver on multiple priorities
  • Able to work under pressure and deliver to deadlines
  • Great organisational skills
  • Great at solving problems, resourceful
  • Able to follow work processes
  • Excellent written skills with good attention to detail

    Key Attributes:

  • Great communicator at all levels
  • Good at building meaningful relationships
  • Genuine awareness of and passion for retail and fashion
  • Resilient
  • Calm under pressure
  • Team player

Please respond with your CV and covering letter including your responses to the following questions: 

1. What do you think we do at Portas Agency?

2. What attracts you to a role in a creative agency?

3. Tell us about your favourite retailer, why do you like them?