Group Account Director / Client Service Director

Central London
£60-68k salary dep on exp plus bonuses and benefits
28 Mar 2014
28 Apr 2014
Contract Type
Full Time

Group Account Director / Client Service Director

Fabulous chance for a bright, tenacious snr account director or GAD to join this creative, commercially successful agency as client service director

Group Account Director / Client Service Director - The Agency

This is an independent agency with a refreshing approach. There are around 35 members of staff, the work is creatively-led with good, strategic underpinning, the team are also commercially-savvy. They’re well established but are light on their feet; they still have that elusive ‘spark’ that many agencies would love to have. The team is well-structured and the agency has a relaxed and positive, open atmosphere. Staff turnover is incredibly low – it really is a great place to work.

Group Account Director / Client Service Director – the role

This is an opportunity for someone to join the team as a Group Account Director / Client Service Director. This role comes up very rarely and it really is a fantastic opportunity for a bright articulate and energetic senior Account Director or Client Director to step up to the next level of responsibility.

Attitude is everything – they’re a very positive and articulate bunch and are looking for a Group Account Director / Client Service Director with the same energy, someone with tenacity, a sense of adventure and enterprise, someone with ideas who would love to bring them to life. The agency are entering a new and exciting phase so there is plenty of opportunity for the right individual – it will be an immensely rewarding role.

The Group Account Director / Client Service Director will have built their career agency side, be used to working with clients at a senior level, will have experience of managing AMs and AEs in their current role. They may be working in another branding and design agency or have experience working in an integrated marketing agency. They must have an appreciation and a love of good creative.

The Group Account Director / Client Service Director role itself will consist of a combination of specific client-focused account direction, management of the client services team and pitch/business development activity.

1 - Client-focused account direction
The Group Account Director / Client Service Director will head up several key accounts and a combination of working with an Account Manager and/or Account Exec to deliver both brand and stakeholder communications, and working directly with a client to manage the process.

2 - Management of the Client Services team
The Group Account Director / Client Service Director will lead their team and provide support to the account directors, managers and execs. Responsibilities include allocating client management resource when new projects come in, recruitment when necessary, reviewing CVs and interviewing. Setting standards and goals and being involved in the annual review process of the members of the team is also a key part of the role.

3 - New business activity
The Group Account Director / Client Service Director will be part of the pitch team on both brand and stakeholder communications opportunities - presenting the team, the agency’s approach and talking confidently about how the agency would deliver the overall project. They will also work with the Client Management team on internal farming and business development.

This person will be a key person within the agency. Within time there are further rewards for the right individual who makes their mark; the Group Account Director / Head of Client Services will be an active and vocal member of the management team and the company itself.

About Us

At Story, we find talent for the design, branding, marketing and advertising sectors. With 23 years’ combined experience, we have built long term relationships with some of the most innovative agencies in the creative industry.

We find roles for a whole host of agency people – managing directors, client services directors, strategic directors and senior planners, account managers, execs and junior planners, project managers, production specialists, creative services etc.

We focus on design and branding and integrated marketing, working with a large network of agencies, from larger, group owned consultancies to medium-sized independents and boutique agencies in the UK and overseas.

We believe that quality is often in the detail. We spend time listening to both clients and candidates - and often reading between the lines is what enables us to find the best matches. The philosophy is simple; to offer the best possible service and solutions to both candidates and clients and develop strong, long term relationships. Our straight-talking approach, along with our integrity and commitment in doing good work, make us trusted partners.