Assistant Loyalty Programme Manager

South East England
£45000 per annum
19 Jun 2014
23 Jun 2014
Kristin Gilchrist
Contract Type
Full Time

Are you an operationally minded marketer who enjoys managing the day to day aspects of a loyalty card? Do you like to ensure that all aspects of in-store and back-end activations are aligned?

Assistant Loyalty Programme Manager - Retail - up to £45,000 - South East

This company, was set up to manage unified programmes for a group of franchisees around Europe. Based in Buckinghamshire (close to North London), they are a small team or approx. 50 people and support partners in the marketing activity they wish to implement.

This role reports directly into the European Loyalty Programme Manager who will work with the principle brand on how the programme will be implemented. This role will be responsible for managing the day to day running of the programme which may involve:
- Briefing international agencies (app, technical, loyalty) on the practical requirements of the card in-store such as ensuring it scans correctly at the register, redemption can be followed through should a customer forget the card etc.
- Present loyalty programme amendments and new initiatives to franchisees and so you must be comfortable in presenting to large groups
- Manage content changes on the app and website
- Liaise with European franchise holders on a regular basis and so relationship management and influencing skills will be required

As this role involves being the intermediary between the principle brand and the franchisees for the loyalty programme you must:
- Have good relationship management and influencing skills
- Be strong, confident and happy to present to all levels within the business
- Be happy to roll up your sleeves and contribute to other areas/departments where required
- Experience in the retail sector is essential

This company and role suits someone who enjoys implementing practical operational and marketing elements to a loyalty programme, managing the day to day function of the card and enjoys working in a non-corporate environment.

If you feel this sounds like you please do apply!

Assistant Loyalty Programme Manager - Retail - up to £45,000 - South East

If this role isn't what you're looking for, don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website ( and sign up for job alerts so you're the first to know about a new opportunity. Marketing Recruitment - The Stopgap Way.