Client Account Director - Marketing Insights / Analytics Software

Brighton, East Sussex
£40,000 to £50,000 + 10% bonus + pension contribution
09 Jul 2014
09 Aug 2014
Business Type
In-house / Client-side
Contract Type

Client Account Director - Marketing Insights / Analytics Software
£40,000 to £50,000 + 10% bonus + pension contribution

Let's talk... if you have:

> thorough online marketing industry knowledge

> a good technical understanding of digital marketing channels

> technical understanding of website tracking technologies

The Client Account Director Opportunity:

This senior role within the Client Services team has a primary focus on managing key client relationships and facilitating the delivery of our "Measured Success" objectives (Multi-channel measurement, attribution and optimisation that drives success). Experience in handling key accounts and a thorough understanding of the online environment is essential.

About Us:

We help businesses make better decisions through market-leading tracking, tag management, reporting, attribution and optimisation for Advertisers, Affiliates and Agencies. Since its launch in 2004, we have gained an enviable reputation for building solutions which respond to both client and industry needs, and now works with many of the most progressive digital brands who use insight gained from our technology to accurately value and optimise their online marketing activities.

Currently tracking over 1,000 websites worldwide across all verticals, our clients not only benefit from using our suite of robust and pioneering tools, but also receive exceptional service, support and training.

The Client Account Director Role:

This important role will take responsibility for a number of key clients and the delivery of on-boarding and Measured Success projects. You will develop strong relationships with clients to become a key and trusted partner in the development of their business, co-ordinating resources from both within and client side, with the focus on delivering successful projects and work programmes on time and within budget. You will identify further opportunities for us to work with clients in new and innovative ways helping clients drive their own business objectives. 

With a combination of value and commercially driven objectives and targets, you will be expected to construct, maintain and agree plans with each client under the Measured Success ™ framework and manage the delivery of these plans to ensure overall satisfaction and value for each client.

Client Account Director Responsibilities:

> Build and maintain key client relationships

> Grow client accounts

> Gather and define client business objectives and requirements

> Develop client project proposals and obtain sign off

> Manage the delivery of complex client projects

> Identify and plan client opportunities within the Measured Success framework 

> Maintain project management and CRM documentation

> Present solutions, Analysis findings and results to clients

> Report directly to the management board

Applicants will need to demonstrate:

> Thorough online marketing industry knowledge > A good technical understanding of digital marketing channels

> A Technical understanding of website tracking technologies

> Business requirement documentation and solution design

> Proven relationship management skills

> Excellent interpersonal skills

> Experience in planning and delivering complex projects

> Managing upsell and commercial opportunities

Additional Information:

Located in central Brighton; this position benefits from a friendly working atmosphere and a highly talented team.

You may have worked in the following capacities: Digital Marketer, Senior Online Marketing Executive, Marketing Agency Client Director, Marketing Insights Analyst, Digital Marketing Analytics Manager.

----------------------------------------------------------------------------------------- The Client Account Director role is being managed by agency innovator By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.