Ad for Apple iPhone banned after misleading claims

by Darren Davidson, Brand Republic 27-Aug-08, 08:25

LONDON - A TV ad for Apple's iPhone has been banned after the ad watchdog ruled that it misled buyers over internet access.

Apple claimed in the commercial that its latest iPhone model allows owners of the coveted mobile phone access to all parts of the internet.

The spot attracted complaints from two viewers who said the ad was misleading because the phone does not support Flash or Java software, both integral to many web sites.

In the commercial for the iPhone, which was created by TBWA\London, someone's hand is shown using the iPhone.

Their finger navigates through a series of pages and during the ad a voiceover says: "All the parts of the internet are on the iPhone."

Apple defended the ad which it said was designed to highlight the benefit of the iPhone in being able to offer availability to all internet websites, in contract to other handsets, which could only access Wap versions or sites selected by service providers.

The California based firm said the Apple Safari web browser was built to open internet standards, but because Flash and Java are propriety software, they were not open source and require plug-ins or individual downloads.

Apple added that Java and Flash were examples of software they had chosen not to enable on the iPhone, which only affected access to particular content that used third party technology.

The Advertising Standards Authority told Apple it must not broadcast the ad again in its current form.

The ruling is not the first setback for Apple's ambitions to dominate the lucrative mobile phone market where it faces competition from Blackberry and the soon to launch Android from Google.

Already some online services such as the BBC's popular iPlayer TV catch-up service and video sharing website YouTube have been forced to come up with new systems that are compatible with the iPhone.

Comments

Nik Gill

Nik Gill - 27/08/2008

My ipod touch was built with dedicated shortcuts to Youtube. It was a bit bemusing to realise that I when I visited the site that I couldn't actually watch anything?! Schoolboy error...

 
 
Nuno Santos

Nuno Santos - 29/08/2008

Correctionm, Android is not a mobile phone.

 
 
Charles Christie

Charles Christie - 29/08/2008

It's obvious that Apple's claims in the Ad have been misconstrued! The fact is, Safari does allow users access to all of the internet - except the third party plugins mentioned. I have owned MDA's and Blackberry's previously and neither are a patch on the iPhone. Needless to say, we should embrace the Apple brand and offering, instead of trying to deride it at any opportunity!

 
 

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