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InterContinental Hotels and Apple create concierge app

InterContinental Hotels Group (IHG), the global hotel chain, has formed a partnership with Apple to introduce the iPad as part of its concierge service.

Apple iPad2: InterContinental Hotels creates concierge service available via the device

Apple iPad2: InterContinental Hotels creates concierge service available via the device

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The iPads will be available in 10 InterContinental's hotels, including the New York Barclay and London Park Lane.

Visitors to the hotels can use the "facetime" videochat feature on the iPad 2 to connect to the hotel's concierge service.

The concierge service can be contacted via any compatible Apple product, including the MacBook, iPhone4 or iPod Touch, alongside the new iPad.

An app has also been developed that allows current and future guests to access further information. It contains concierge videos for specific destinations, an interactive globe feature created with Google Maps, recommendations, suggested itineraries and "insider tips" covering local culture.

Last year, IHG consolidated its global customer marketing business with agency Ogilvy & Mather.

This article was first published on marketingmagazine.co.uk

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