Additional Information


Content

'Big six' energy brands to write to consumers with money saving tips

The "big six" energy firms - British Gas, npower, E.ON, EDF, Scottish Power and Scottish & Southern Energy - have pledged to write to consumers to tell them how they can get the cheapest energy deals, after pressure from the Government.

Energy: 'big six' under pressure to inform customers about the best deals

Energy: 'big six' under pressure to inform customers about the best deals

Share this article

The pledge is one of several measures to emerge from the consumer energy summit held by the Department of Energy and Climate Change (DECC) yesterday, amid growing public concern over rising energy bills. 

The summit was attended by prime minister David Cameron and secretary of state for energy and climate change Chris Huhne, consumer groups such as Which?, energy suppliers and regulator Ofgem.

The energy companies present at the summit agreed to a series of "clear and transparent communications" to inform consumers of how they could make potential savings by checking their energy deal, switching tariffs and insulating their homes.

They agreed to "write urgently" to eight million quarterly credit customers to tell them how they can save money by changing payment method.

The companies have also agreed to "make sure" energy bills this winter show how to save money and place a "cheaper tariff" signpost onto the front of bills.

Citizens Advice announced it will be co-ordinating a Big Energy Week campaign in the New Year, following the success of the supplier funded Energy Best Deal campaign this year, co-ordinated by Ofgem and Citizens Advice.

A shared website between energy firms, Citizens Advice, Consumerr Focus, Age UK and Which? has also been created to give consumers advice on saving money on their energy bills.

Ofgem last week proposed to force suppliers to provide easily comparable standard tariffs, in addition to releasing a report on prices that shows the average dual fuel bill now stands at £1,345 per year and the industry's estimated profit margins are up from £15 in June to £125.

This article was first published on marketingmagazine.co.uk

blog comments powered by Disqus

Additional Information

Latest jobs Jobs web feed




 


 


BR Insight

Digital Integration: Connecting the Dots (Webcast) External website

Integrated digital marketing offers huge opportunities to engage, servic...

 

Mobile 2013: Top 5 Need-to-Knows to Fully Cash In (Expert Reports) External website

Mobile marketing is coming of age, and the pace of change is now exponen...

 

Internet Shopping: 6 Quick Wins to Revive Your Online Sales (Expert Reports) External website

With UK consumers spending an average of £1,083 a year online, int...

 

Conversational Mobile Marketing: Engage Customers and Empower Advocates (Expert Reports) External website

The pressure is on for marketers and mobile operators to embrace a strat...

 

Tablets: Redefining Consumer Experiences (Webcast) External website

As a nation, the UK is media and technology obsessed with over half of t...

 

Harness the Power of Your Customer's Digital Voice (Webcast) External website

All customers have the potential to become your brand advocates, driving...

 

Back to top ^