Karen Millen launches worldwide brand experience initiative

Karen Millen has appointed Sian Hession to the newly created role of global retail operations director in order to spearhead the initiative.

Hession, who has been appointed for her global multi-channel experience, will take up the new role next week and report to managing director Gemma Metheringham.

She developed her multi-channel experience in a number of roles including retail director at Coast, chief executive of womenswear brand Long Tall Sally and consultancy roles for brands including Boden and Aspinal of London.

Karen Millen is hoping to drive up sales in the showcase stores with the overhaul and create an "omni-channel" experience, ranging from the in-store experience to online engagement.

The retailer currently operates in 348 locations and 44 countries around the world, which includes around 100 stores and concessions in the UK.

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This article was first published on marketingmagazine.co.uk