Additional Information
Content
Energy industry to increase transparency over best deals for customers
The "big six" energy companies will be forced to write to customers at least once a year to explain the best tariffs and how to get them, according to proposals to be unveiled by Nick Clegg today (11 April).
Energy costs: big six suppliers will have to notify customers about most suitable tariffs
Customers of EDF, British Gas, E.ON, SSE, Scottish Power and Npower will also be offered the best tariff if their contract comes to an end, and if they contact their supplier at any time to ask.
The Coalition Government claims the "landmark" deal with all the major energy suppliers could mean millions of people could have their energy bills cut as a result, with families saving up to £100 a year.
The proposals come at a time when the Government faces pressure to do more to help people, whose living standards have been hit by above-inflation increases in energy prices.
Government research indicates there are more than 120 different tariffs, with seven out of 10 people on a tariff that is not the best for them.
The new proposals are designed to deal with the inertia in the industry because customers are staying on the same tariffs for years without shopping around.
It is estimated that in 2010, 75% of customers did not change their tariff.
Changes are also designed to make people more open to the idea of saving energy through green measures, such as installing loft installation, and are being unveiled at a speech at the KPMG headquarters, which claims to be "Canary Wharf’s greenest building".
Clegg said: "We need to get bills as low as possible. I know that many families are struggling with rising energy bills. We can't control volatile world energy prices. But we can still help people get their bills down."
Suppliers will begin contacting people this autumn with the best tariffs, while vulnerable households that qualify for the Warm Home Discount Scheme, will receive an additional tariff communication each year.
The Government is also in discussions with the major suppliers about including barcodes on energy bills, which consumers can scan with smartphones in order to get quotes instantly and switch to the tariff or supplier that is best for them.
Follow Matthew Chapman at @mattchapmanUK
This article was first published on marketingmagazine.co.uk
Additional Information
Latest jobs Jobs web feed
- Account Director- Exciting Online Content Marketing Company- Up to £70,000 plus OTE Cedar Scott Up to £70,000 basic (up to £90,000 OTE) plus share options, Central London
- Category Manager Pearson Competitive salary & performance related bonus & benefits, Central London
- Global Product Manager Evans Taylor c£50k - c£60k p.a. plus car, bonus and benefits, North East of England or Central London
- Retail Marketing Manager - Maternity Cover Tottenham Hotspur Football Club Up to £35,000 pro-rata, Tottenham and Enfield
- Brand Manager Radisson Blu Edwardian, London Competitive , South Kensington, London
- ACCOUNT DIRECTOR/SENIOR ACCOUNT DIRECTOR - BTL/SP/Brand Experience - London - £45 - £55k plus bonus Judi Patton £45K-55K plus bonus, London/Greater London
Most read
Most commented

BR Insight
Digital Integration: Connecting the Dots (Webcast) External website
Integrated digital marketing offers huge opportunities to engage, servic...
Mobile 2013: Top 5 Need-to-Knows to Fully Cash In (Expert Reports) External website
Mobile marketing is coming of age, and the pace of change is now exponen...
Internet Shopping: 6 Quick Wins to Revive Your Online Sales (Expert Reports) External website
With UK consumers spending an average of £1,083 a year online, int...
Conversational Mobile Marketing: Engage Customers and Empower Advocates (Expert Reports) External website
The pressure is on for marketers and mobile operators to embrace a strat...
Tablets: Redefining Consumer Experiences (Webcast) External website
As a nation, the UK is media and technology obsessed with over half of t...
Harness the Power of Your Customer's Digital Voice (Webcast) External website
All customers have the potential to become your brand advocates, driving...









