Address management: Address the issue
22 Nov 2006
Royal Mail's Postcode Address File as they are being keyed. "Don't let your front-line staff or ...
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Jobs | Agency Showcase | Ad creativeCase Study: Royal & SunAlliance gets more out of its data
09 Mar 2007 | by Melanie May
distribution to front-line staff can require huge investment in customer relationship management systems but by ...
News Focus: Telemarketing firms urged not to despair over TPS
01 Dec 2005 | by Melanie May
call centre. Your frontline agent is the most important weapon in terms of shifting customer behaviour ...
News Focus: Diary of a Doormat
01 Feb 2004
which is in London the coming weekend. Talk about connecting you to the frontline. Greenpeace has always ...
