Ofcom changes rules on silent calls
07 Oct 2010 | by Daniel Farey-Jones
Ofcom will apply tougher rules to call centres from 1 February 2011 in an attempt to reduce the number of silent calls received by consumers.
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24 Feb 2011 | by Daniel Farey-Jones
Lead generation company Phruit has criticised the Direct Marketing Association, after the trade body suspended it as a member following an investigation into allegations of serious non-compliance by the Direct Marketing Commission.
Ofcom proposes 24-hour limit on silent calls to answerphones
03 Jun 2010 | by Ben Bold
Further proposals to limit the number of silent calls made to consumers by call centres' automated dialling systems, have been put forward by telecoms and media watchdog Ofcom.
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