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Inside Indicia and Very's DMA Grand Prix-winning campaign

Indicia earned its DMA Grand Prix last month with challenging work for Very.co.uk, which included a mother and baby fashion show that "nearly killed us", according to the agency's creative director.

Whitbread appoints EHS 4D for CRM activity

Whitbread has appointed EHS 4D to handle its CRM account across its portfolio of brands.

Brand Advocate wins Hendrick's Gin global digital and CRM account

William Grant & Sons, the distiller, has appointed Brand Advocate as its global digital and CRM agency of record for its Hendrick's Gin brand.

Kitcatt Nohr Digitas picks up UK Starbucks CRM business

Starbucks has hired Kitcatt Nohr Digitas to handle its customer relationship marketing account in the UK.

Think BR: The language of local social

Local businesses can no longer afford to ignore social media, but for SMEs, customer service takes precedence over return on investment, writes Duncan Ogle-Skan, director, EMO.

SCA Hygiene meets shops for CRM brief

SCA Hygiene is holding talks with agencies over a UK CRM brief for its Tena Lady and Bodyform accounts.

Starbucks launches pitch for CRM activity

Starbucks is looking for an agency to handle its customer relationship marketing account in the UK.

Kellogg turns to Epsilon for global CRM

Kellogg has appointed data specialist Epsilon to build a global consumer website and customer relationship management and analytics platform.

Channel 4 in 'multimillion' pound data and CRM investment

Channel 4 is to invest millions of pounds in building a database that will help the broadcaster to understand and develop viewer relationships and harness insights for advertisers.

Tangent One and Snowball in agency merger

Digital creative agency Tangent One and customer insight agency Snowball have merged as Tangent Snowball, with Snowball founder Damian Bentley taking the reins as managing director.

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