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ONdigital opens new call centre
Digital terrestrial broadcaster ONdigital is to open its second call centre on July 31 in Wales ... LONDON (Brand Republic) - Digital terrestrial broadcaster ONdigital is to open its second call centre on July 31 in Wales, creating 1100 jobs over an 18-month period. The broadcaster said it will also create a further 400 jobs at its Plymouth-based call centre. The centre is to be implemented ...
Brand Republic 24-Jul-00
EasyJet to close Luton call centre
LONDON - Budget airline EasyJet is closing its Luton call centre, with the loss of 144 jobs ... The operator said it was not sustainable to keep the centre in Luton, where it has existed since launch in 1995. It said it was becoming difficult to find staff in the Luton area with the language skills it required. The new call centres are operated by Arvato and are located in Berlin, Germany ...
By Staff / Brand Republic 10-Sep-07
Call centre products set for exhibition launch
LONDON - A raft of newly created products are set to be launched at this year's call centre ... -sized centres by Activa Solutions called Veritel HiQ, and a customer management guide called Making Contact ... tool called Elitium, being launched by QPC. Mark Abey, Call Centre Expo event director, said: "The decision by so many of the exhibitors to choose Call Centre Expo as the launch pad for their products ...
By by Joe Lepper / Brand Republic 02-Aug-05
Prolog opens dedicated call centre division
LONDON - Marketing support services company Prolog has launched a dedicated call centre division ... call centre facility. It is the culmination of our determination to compete with the leading call centre players, and our investment in the people and technology to do so." The division has three networked call centres including a 35,000 sq ft purpose built facility in Nottingham. Prolog's clients ...
By Claire Billings, / Brand Republic 31-Jul-02
Chorus Direct launches financial call centre company
LONDON – Chorus Direct, the specialist telemarketing and call centre arm of the Data Locator Group ... The launch coincides with the opening a brand new Chorus call centre, where Chorus Direct ... for outbound data collection and will cater for outbound telesales. The call centre will be located at City ... and investment to the UK call centre industry rather than outsourcing to India. The new premises will bring ...
By Staff, / Brand Republic 13-Aug-03
Tour operator promotes new UK call centre
LONDON - A tour operator is capitalising on the public's positive reaction to moving its call ... Normal 0 Jet2holidays.com created 30 jobs in Yeadon, Yorkshire, when it moved its call centre back from India last month. After market research showed consumers welcomed the move and picked ... on which member of staff answers a call. For example if Steve answers, the caller gets 10% cashback ...
By Daniel Farey-Jones / Brand Republic 03-Nov-08
Citigroup closes call centre in subprime exit
unsecured loan business, affecting 400 people at a call centre near Sunderland. ... The US bank said that it planned to close its Doxford call centre near Sunderland, where 400 people are employed, and 49 CitiFinancial branches, employing 300 people. The businesses will stop ... . Citigroup s move comes two weeks after Barclays revealed plans to close a 900-person call centre used ...
By Nikki Sandison / Brand Republic 20-May-08
Organised crime targets Indian call centre staff
LONDON – Organised crime in India is targeting call centre workers with bribes for access ... at Indian call centres with British clients have been involved in what is thought to be the tip of the iceberg. A number of high-profile British firms have moved some or all of their call centre operations ... of call centre jobs to India has come despite research showing that British call centres deliver better ...
By Staff, / Brand Republic 10-Feb-04
Autoglass ramps up call centre support
LONDON - Vehicle windscreen repair firm Autoglass is ramping up its call centre support to help ... Autoglass has hired call centre services firm Prolog Connect to provide support in the event of a ... . This would mean that if the Autoglass call centre became overloaded with calls, they would automatically be diverted to Prolog's operations, where a team of trained agents would take over the calls. Prolog ...
By Claire Billings, / Brand Republic 03-Mar-03
TV documentary to expose Barclays call centre
call centres. ... follows a nine-month investigation by BBC reporter Amanda Egbujo, who went undercover as a call centre ... encountered working at one of its call centres. Barclays has issued a statement to defuse the negative ...
By Charlie McCathie / Brand Republic 21-Mar-07
Jobs
- MARKETING MANAGER : Luxury Travel Company, Dylan*
- , Central London
- INTERNAL COMMUNICATIONS MANAGER, Dylan*
- GOOD BENEFITS, Central London
- Digital Content Manager, Sage UK Limited
- , North East England
- Account Manager, Livewire PR
- £27-33K, West London
